Benvale Property Privacy Policy

1) Privacy Policy (UK GDPR)

Benvale Property Ltd. – Privacy Policy
Last updated: [07/11/25]

1. Who we are

This website is operated by Benvale Property Ltd. (“we”, “us”, “our”). We source, acquire and deliver properties for councils/RSLs and provide solutions for sellers, landlords, letting agents and JV partners. This policy explains how we handle personal data collected through our website forms (including seller, agent/JV, and council/RSL pages) and through follow-up communications.

Contact:
Email: [email protected]
Address: 14 Greengate, Greenford, UB6 0QH

We are the “data controller” for the purposes of UK GDPR.

2. What data we collect

We may collect:

Identity & contact data – name, email, phone, job title, organisation/council/RSL name.

Property data – property address, condition, listing status, time on market, landlord/seller position.

Business/partnership data – agency name, number of landlord sales, JV interest.

Technical data – IP address, browser type, pages visited, collected via cookies/analytics (incl. GHL tracking).

Communication records – messages you send us, notes from calls. Benvale Property Website Develo…

3. How we get your data

You submit a form on our website/landing pages (seller, council/RSL, agent/JV).

You contact us by email or phone.

We use GoHighLevel (or similar CRM/automation) to capture and store those submissions.

4. Why we use your data (purposes + legal bases)

We process your data to:

Respond to your enquiry / deliver what you asked for (e.g. property offer, council/RSL briefing, JV call) – performance of a contract or steps prior to a contract.

Run and improve our website and funnels – legitimate interests.

Send relevant updates/marketing where you’ve asked for information or a call – consent or legitimate interests.

Meet legal/regulatory obligations (e.g. record keeping) – legal obligation. Benvale Property Website Develo…

5. Who we share it with

We may share your data with:

Our group/related companies where needed to deliver the service (e.g. Verum / Ben Vale Asset Management).

Trusted service providers (hosting, GHL/CRM, email, analytics) under contract.

Professional advisers (legal, compliance) if needed.

Authorities if required by law.
We do not sell your personal data. Benvale Property Website Develo…

6. International transfers

Some of our providers may store data outside the UK/EEA. Where that happens, we will ensure appropriate safeguards (e.g. SCCs) are in place.

7. How long we keep it

We keep personal data only as long as reasonably necessary for the purposes above — typically up to 6 years for business records or as required by law, and shorter periods for marketing leads that go cold.

8. Your rights

Under UK data protection law you can:

request access to your data,

ask us to correct inaccurate data,

ask us to delete your data (where applicable),

object to or restrict certain processing,

withdraw consent where we rely on it,

complain to the ICO (www.ico.org.uk).

To exercise these rights email [email protected] first — we’d like to resolve it with you direct.

9. Cookies

We use cookies/analytics to run the site and understand usage. See our Cookie Policy for details.

10. Changes

We may update this Privacy Policy from time to time. Please check back periodically for the latest version.